Refund Policy

Refund & Exchange Policy

Instructions

At LALA MUKHTAR Packages, we are committed to ensuring your complete satisfaction with your purchase. To that end, we offer a 30-day exchange policy on all items. If you are not entirely happy with your purchase, you may exchange it for a different size, color, or style within 30 days of the original purchase date.

To qualify for an exchange, the item must be in its original condition. Please note that we do not provide refunds, only exchanges.

To initiate an exchange, please follow these steps:

  1. Contact Us: Get in touch with our customer service team at +92-304-2344000 within 30 days of your purchase date to request an exchange.
  2. Provide Details: Give your order number and specify the reason for the exchange.
  3. Follow Instructions: Our customer service team will guide you on how to return the item. You will be responsible for the shipping costs associated with the return.
  4. Exchange Processing: Once we receive the returned item, we will process the exchange and send out the replacement item.

Please be aware that exchanges are subject to product availability. If the item you wish to exchange is out of stock, we will work with you to find a suitable alternative.

Thank you for choosing LALA MUKHTAR Packages. If you have any questions or concerns regarding our exchange policy, please do not hesitate to contact us.

Thank You!

Thank you for your order! We’re thrilled to have you as a customer and can’t wait to get your items to you.

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